Terms of Payment for individual bookings
All payments can be made via Bank Transfer or by Credit Card (as per booking request form), as follows:
- Full payment of reservations is required upon confirmation of the booking.
Changes and cancellation policy for individuals
- 50% Refund : for cancellations until 29th of September 2023.
- No Refund : for cancellations made after 29th of September 2023.
Any change or cancellation must be sent in writing to VM Congresses Ltd by email ([email protected]). Please note that hotels will not accept any changes or cancellations directly. For no shows or last minute cancellations, full cancellation fees will apply and rooms will be released the following day at 09:00.
Group reservations
Group reservations of four (4) rooms or more will be handled separately. In order to submit an enquiry for a group booking or for further information please contact VM Congresses Ltd by e-mail ([email protected]), providing the number of rooms needed and preferred hotel if possible. Please note that telephone reservations will not be accepted.
